Machinery Manufacturers

Entrusted by world-leading machinery brands

The Machine Guard product range is provided by EPG Global, the only warranty and insurance provider dedicated to the agricultural, construction, groundscare and associated industries.

Complementary to providing Machine Guard products, EPG Global is also the preeminent provider of manufacturer branded machinery warranty programmes.

For over 20 years, world leading machinery manufacturers have entrusted EPG Global to manage their warranty programmes, amongst other products, on their behalf. To date, EPG Global has provided warranties on hundreds of thousands of machines worldwide – the majority of which have come through manufacturers’ branded warranty programmes.

EPG Global understands exactly what is required to run a long-term, successful machinery warranty programme in multiple territories and across continents. We handle the end-to-end process for our manufacturer partners, from underwriting to dealership training and policy administration through to claims management. The administration of a multi-jurisdictional warranty programme is a complex operation that machinery manufacturers around the world entrust to EPG Global, allowing them to focus on their core business of machinery design, production and distribution.

As a dedicated service provider to your industry, EPG Global employs people steeped in technical and commercial experience. Our claims engineers have decades of experience working in your industry, including many years with the world’s leading manufacturing companies or within machinery dealerships. Their in-depth understanding of the machinery combined with their knowledge of technology changes and coverage developments allows them to manage claims quickly and proficiently.

An invaluable benefit to manufacturers working with EPG Global is the performance and failure data we provide on their machinery and equipment that they would otherwise not have access to beyond the factory warranty period.

As part of our service to machinery manufacturers, we create a fully-branded, secure portal from which dealerships can get instant warranty quotes on your full range of machinery, register machines and notify any claims. We give dealerships full warranty product, portal and claims management training plus we provide sales and marketing materials in your company’s branding. In addition, our in-house support team, who between them are fluent speakers in multiple languages, is available to help you and dealerships in the event of any queries.

We would be delighted to discuss how we can work together on a fully-branded machinery warranty programme for your company. Please contact Holly Shepherd or Scott Freeman on the details below.

Slade Rowland

Director

Ernest Doe & Sons

“Ernest Doe & Sons have worked with EPG for many years both directly and through Manufacturers’ Supply Agreements.

“EPG’s superior knowledge of the Agricultural and Construction industries shows through, all supported by their robust easy-to-use systems for both entering an agreement and claims processing.

“All our qualifying used tractors are retailed with EPG’s Machine Guard warranty, bringing peace of mind to both our customers and ourselves. In addition, EPG offers us bespoke warranty packages for construction equipment to match our customers’ exact requirements.

“EPG is a company you can talk to; they understand our needs and those of our customers.”

Graham Parker,
Sales Director,
Ernest Doe & Sons

Ulrich Attachments

“Ulrich has partnered with Machine Guard for a number of years; their comprehensive range of extended warranty cover gives us confidence to be able to support our product longer than ever before.

“The Machine Guard product gives our customers coverage across their plant and attachments with unrivalled support and cover once the manufacturer’s warranty expires.

“We find Machine Guard competitively priced with good technical teams providing claims assistance when needed giving us an extra selling point over the competition.”

Jason Periam
General Manager
Ulrich Attachments

Warwick Ward

“With the dealer access via the website the ease of using Machine Guard makes life so much easier. It’s very easy to communicate with the company who answer all our questions in a quick and professional manner. I recently purchased a warranty for a used Terex slow speed shredder and the customer is highly impressed with the amount of coverage you get within the price. Overall, a great company to work with.”

James Tunnicliffe
Warwick Ward

Macadam Equipment

“At Macadam Equipment we pride ourselves on a high level of customer service for the products we supply to our customers; this is a minimum standard for our business model.

“EPG and Machine Guard are experienced in the sectors in which we are operating and supplies a product tailor made to the products we sell to our clients.

“Extended warranty protects our clients from unexpected failures on machinery which is important for the ownership costs related to running machinery.

“Machine Guard’s customer service level is high, and the product is good value for money, this is what we want from the suppliers we choose to work with.”

Darren Macadam
Director
Jim Macadam Equipment

Warwick Ward

“Fifty years’ industry expertise makes Warwick Ward a one stop shop solution for all our customers’ earthmoving and recycling equipment needs. Sales, hire, parts and outstanding service are the core values that our business has been founded upon and still hold true to this day.

“Our partnership with EPG Global and Machine Guard helps us provide some of these tools; they are specialists in the field they operate in, understand the business and are responsive to the customer needs for both new and used equipment.”

Simon Causier
Sales Director
Warwick Ward

Machinery Manufacturers